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The Texas-NENA Executive Board, Conference Committee and the
Commission on State Emergency Communications, invite you to attend
the 2009 TX-NENA/CSEC Conference & Telecommunicator Awards in
Houston at the Omni Houston Hotel.
The Conference provides 9-1-1 professionals quality educational
sessions, the latest in equipment technology and excellent networking
opportunities. The highlight event, the Telecommunicator Awards
Ceremony, recognizes the contributions and dedication of Texas' first
responders: The 9-1-1 dispatcher.
Hang on to your headsets and join TX-NENA and CSEC in “Rocketing
to New Heights with NG9-1-1.”
— Arnell Evans, ENP, TX-NENA President
Pre-Conference Course
Sunday, August 23rd
Introduction to Next Generation 9-1-1
The class is full and no additional seats are available
Next Generation 9-1-1 will revolutionize how the public accesses emergency services and alter the entire technological landscape within which existing public safety agencies operate. This course is designed to help attendees evaluate both the promise and potential pitfalls of this new system. More...
Keynote Speakers
Monday, August 24th
Brian Fontes,
National NENA CEO
Mr. Fontes currently serves as the Chief Executive Officer for the National Emergency Number Association, a position he has held since June 2008. Prior to joining the Association, Fontes was Vice President, Federal Relations for Cingular Wireless and served in that capacity after its acquisition by AT&T. Prior to that, Fontes was Senior Vice President for Policy and Administration at the Cellular Telecommunications Industry Association (CTIA). Before joining CTIA, Fontes served as the Senior Advisor to Commissioner James H. Quello, Federal Communications Commission (FCC), and as the FCC’s Chief of Staff. Fontes started his professional career as a Professor of Communications at the University of Massachusetts, Amherst.
Wednesday, August 26th
Kelly Smith,
a.k.a. “Jane in the Jungle”
Kelly is a seasoned professional combining over 20 years of strategic communication and training experience with various international corporate training companies, supporting individuals and organizations in interpersonal skills and human capital through continuing education.
PSAP Tours
Tuesday, August 25th
The Houston Emergency Center is an impressive and technology advanced emergency communications facility. It is one of the largest consolidated centers in the country that includes 9-1-1, Houston Police Department and Houston Fire Department. Approximately 9,000 calls per day are processed at HEC. There are 104 workstations that include 65 Plant/CML Vesta 9-1-1 equipment positions. Beyond its daily operations, the facility's Emergency Operations Center, during times of incident activation, allows interface and constant communications with local, state, and federal agencies.
70's Disco Night Party
Tuesday, August 25th
It's time to blast back to the past with this years conference party, 70's Disco Night. There will be a live band, costume contest, and much more! All you flower children get your costumes ready. More...
Telecommunicator Awards Luncheon
Wednesday, August 26th
Join us for the 21st Annual Telecommunicator Awards as we proudly salute the achievements of 9-1-1 Telecommunicators from throughout Texas. Silent Hero, Team 9-1-1 Award of Merit and the Telecommunicator of the Year Awards will be presented during lunch.