Long-Term (Perpetual) Job Postings
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Posted: 07/28/08
Closes: N/A
City of DeSoto
Experienced Public Safety Dispatcher
SW Regional Communications Center
The City of DeSoto is currently accepting applications for the position of Public Safety Dispatcher in the Regional Communications Center. Responsibilities include: answering incoming 9-1-1 and non-emergency phone lines; processing incoming information while simultaneously performing dispatch functions for Police, Fire and EMS by means of a computer aided dispatch system (CAD).
Requirements:
Must have at least one year of Public Safety Dispatching Experience. High School diploma or GED; ability to perform duties under pressure; ability to multi-task; possess a valid 40 hour TCLEOSE Telecommunicators certificate or possess the ability to obtain the certificate within one year of employment; Valid Texas Driver License; Reliable Transportation to and from work; No applicant may be hired with more than three (3) moving violations within the past twelve (12) month period or more than five moving violations within the past three (3) year period. A conviction of Driving While Intoxicated (DWI) or Driving under the Influence (DUI) of Drugs within the last five (5) years invokes automatic disqualification for all positions. Applicants must successfully complete a background investigation, skills assessment screening, interview, drug screen and hearing test. This position requires shift work, holidays and weekends.
Preferences:
Preference will be given to bilingual applicants and/or those holding certifications in the following areas: TCLEOSE / TLETS / TCIC / EMD / CPR / CTO
Starting Salary: $2,908 monthly, plus benefits
Close Date: Open until filled
To apply, please pick up an application at DeSoto Town Center, 211 E. Pleasant Run Rd, or download an application at www.ci.desoto.tx.us.
The City of DeSoto does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
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Posted: 07/17/08
Closes: N/A
City of Grapevine
Dispatch Supervisor/Police-Technical Services
Supervises training and coordination of emergency operations, including scheduling of personnel for Police, Fire and EMS dispatch on an eight hour shift, supplements and assists telecommunicators as required. Must demonstrate comprehension and mastery of ALL skills and abilities required in the Telecommunicator job description and have four (4) years of progressively responsible hands-on experience as a calltaker/dispatcher in a Public Safety Dispatch Center to include some supervisory level experience. Must have high school diploma or equivalent and, Texas Law Enforcement Telecommunications System (TLETS), TCIC/NCIC, and Communications Training Officer certifications. Advanced Telecommunicator (TCLEOSE) certification preferred. Must successfully complete NTMA Supervisor Training Series during first two years. Must demonstrate excellent interpersonal, written communication, leadership, and decision-making/problem solving skills in assessment testing. Must pass department required testing, oral interview board, and drug/physical screening. Will also be subject to criminal and credit background investigation, psychological screening, and polygraph.
Date Posted: 06/02/2008
Job No.: 080509-2
Salary: $3,033 - $4,246/mo.
Closing Date: Open Until Filled
Contact the City of Grapevine Personnel Department at (817) 410-3176 for an application or download it from: https://www.ci.grapevine.tx.us/IndividualDepartments/Personnel/CurrentOpenings/tabid/142/Default.aspx
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Posted: 03/28/08
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Brazos County Emergency Communications District
Communications Specialist
Job Title: Telecommunicator
Department: Police
Starting Salary: $13.07/hour; $27,186/year
Job Description:
Receive emergency and non-emergency calls for information and assistance via telephone, radio, and written teletype. Direct calls to a source of assistance. Maintain constant status information on all police, fire, and EMS units via computer terminal. Operate complex computers, telephones, radios, audio recorders, 9-1-1 PSAP equipment and other technical equipment. Have access to highly sensitive, confidential information. Work according to 24-hour scheduling with work hours subject to change according to demand. Must be willing to work any shift, including weekends, holidays, and overtime as necessary. Job duties include multiple simultaneous tasks that must be performed on demand. High liability and high stress factors are common. Restricted ability to leave workstation.
Minimum Qualifications:
- High school diploma or equivalent
- Must type 40 WPM
- Must be at least 18 years old
- Must be a non-smoker
- Must pass an extensive background investigation
- Must be able to work any shift
Application Instruction:
Download the Personal History Statement from our website http://www.bc911.org. Once completed, mail it to our agency at the address provided along with a resume and all other required documents. Questions may be directed to our Training/Recruiting Department at (979) 779-0911.
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Posted: 03/18/08
Closes: N/A
City of Stephenville
Telecommunicator
Job Title: Telecommunicator
Department: Police
Starting Salary: $13.45/hr ($2332/mo)
Closing: Open until filled. Position may close without notice.
Brief Description and Qualifications:
The City of Stephenville Police Department is currently accepting applications for the position of Full Time TELECOMMUNICATOR. Applicants must be available to work days, evenings, nights, weekends and holidays as may be scheduled. A high school diploma or GED is required. Applicants must be 18 years of age or older and obtain a valid driver’s license. Must pass a security/criminal history background check. The ability to operate emergency communication systems including telephone, radio, teletype, computer, etc. is required. This position pages/dispatches public safety and City personnel, monitors radio channels and responds appropriately. Candidates must be able to work effectively under pressure and in high stress situations. Experience in this field is preferred. Modified 12 hour shifts. Three (3) day weekend every other week.
Closing Date:
Open until filled. Position may close without notice.
Contact:
Applications are available at City Hall, 298 W. Washington, Stephenville, TX 76401, or on-line at www.ci.stephenville.tx.us. Applications will be accepted until position is filled.
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Posted: 03/06/08
Closes: N/A
City of Lubbock
Public Safety Dispatcher 1
Job # 50454
Salary Range: (916) - $11.81 Hourly / $24,564.80 Annually
Closing Date: Open Until Filled
Reports To: Police Communications
Qualifications:
Any combination of education and experience equivalent to completion of a high school diploma, with some experience in a public contact position. Ability to become certified as a Telecommunications Operator within one year of employment. Ability to react calmly with callers and determine the nature of service required for emergency and non-emergency situations. Ability to speak clearly and concisely. Ability to operate a radio console, video display terminal and related equipment. Ability to make common sense decisions and use own initiative in performance of duties. Perform job duties in a way that promotes a positive image of the City organization and the department; demonstrate effective interpersonal skills and deliver exemplary customer service. NO EXPERIENCE NECESSARY. THIS IS A 365 DAY OPERATION. APPLICANT MUST BE WILLING TO WORK VARIOUS SHIFT SCHEDULES; including WEEKENDS AND HOLIDAYS. Ability to type 50 words per minute. Typing test is given by the Texas Workforce Commission, appointment necessary. Typing test results must accompany the application and must have at least 95% accuracy. Must pass a Police background investigation; including credit history.
On-line application at: www.ci.lubbock.tx.us
Link from: www.lubbockpolice.com
Typing test must be taken at Worksource Business Services & Career Center,
located at
1218 14th St. (14th St. & Ave O)
806-765-5038 / 806-771-3815
**Call for an appointment
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Posted: 02/07/08
Closes: N/A
City of Plano
9-1-1 Calltaker
Salary Range: $27,302 - $39,042 per year
Starting Salary Range: $27,302 - $31,215 per year with consideration taken for previous experience.
The City of Plano, TX Public Safety Communications department is a state-of-the-art facility with a focus on technology, safety, and professionalism. We are accredited through the Commission on Accreditation for Law Enforcement Agencies and we are looking for new members of our team. We offer a competitive salary, a training program second-to-none, and the opportunity to help someone each and every day that you come to work!
The 9-1-1 Calltaker is an entry-level position closely monitored and supervised. They are assigned to answer 9-1-1 emergency and non-emergency calls for service. 9-1-1 Calltakers must be able to accurately enter calls for service via a Computer Aided Dispatch system and must be able to control stressful situations in a calm and concise manner while performing multiple tasks. Within one year of employment 9-1-1 Calltakers may be able to train to become a Police/Fire/EMS Dispatcher.
MINIMUM QUALIFICATIONS
- One year experience in a customer service environment.
- One year experience in a multi-task environment.
- Computer skills using Windows-based programs and data entry or word processing experience.
- Knowledge of telephone skills as related to a multi-function phone or PBX system.
- Ability to type a minimum of 35 words per minute and 3400 keystrokes per hour.
- Availability to work a variety of shifts as assigned, including days, evenings, nights, weekends, holidays and overtime as needed.
- High school diploma or GED.
City of Plano Benefits
COMPENSATION
- Competitive Compensation Plan
- Annual Performance Reviews and Merit Increases
- Longevity Pay
RETIREMENT BENEFITS
- Employee and City contribution to the Texas Municipal Retirement System
- City Contribution to a Retirement Security Plan
- 20-year Retirement Regardless of Age
MEDICAL INSURANCE BENEFITS
- Comprehensive Medical, Dental, and Prescription Drug Benefits
- Voluntary Vision Plan, Voluntary Group Cancer Insurance, Voluntary Hospital Gap Plan, Voluntary Pre-Paid Legal Services
LIFE INSURANCE BENEFITS
- City Provided Group Life Coverage and Optional Additional Life Insurance
PAID LEAVE BENEFITS
- Three Weeks Paid Vacation and Nine Paid City Holidays
- Three Weeks Paid Sick Leave and Bereavement Leave
- Military Leave and Administrative Absence with Pay
OTHER BENEFITS
- Deferred Compensation Program
- Flexible Spending Account Program
- College Tuition Reimbursement Program
- Employee Assistance Program
- Long Term Disability Insurance
All applications must be completed on-line at
http://www.plano.gov/Departments/HR/employment.htm
Further details of City of Plano benefits can be found at
http://www.plano.gov/Departments/HR/sum_benefits.htm
THE CITY OF PLANO IS AN EQUAL OPPORTUNITY EMPLOYER AND AN ADVOCATE FOR WORKFORCE DIVERSITY
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Posted: 02/07/08
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City of Plano
Police-Fire-EMS Dispatcher
Salary Range: $32,900 - $47,377 per year
Starting Salary Range: $32,900 - $37,725 per year with consideration taken for previous experience.
The City of Plano, TX Public Safety Communications department is a state-of-the-art facility with a focus on technology, safety, and professionalism. We are accredited through the Commission on Accreditation for Law Enforcement Agencies and we are looking for new members of our team. We offer a competitive salary, a training program second-to-none, and the opportunity to help someone each and every day that you come to work!
The Police-Fire-EMS Dispatcher is an experienced position responsible for all duties required of a 9-1-1 Calltaker in addition to maintaining accurate status and dispatching of Police, Fire and EMS units to calls for service. Dispatchers will conduct computer searches through local, state and national databases for wanted persons and stolen property. Other responsibilities include NCIC duties, initiating the City’s emergency warning system and monitoring multiple radio channels.
MINIMUM QUALIFICATIONS
(in addition to 9-1-1 Calltaker qualifications)
- One year experience in a police, fire, EMS, military, aviation or other similar communications environment using a Computer Aided Dispatch system.
- One year experience in a position with high public contact requiring decision making and problem solving.
- Knowledge of the difference between civil and criminal law.
- Knowledge of the practices and procedures used by police and fire departments.
City of Plano Benefits
COMPENSATION
- Competitive Compensation Plan
- Annual Performance Reviews and Merit Increases
- Longevity Pay
RETIREMENT BENEFITS
- Employee and City contribution to the Texas Municipal Retirement System
- City Contribution to a Retirement Security Plan
- 20-year Retirement Regardless of Age
MEDICAL INSURANCE BENEFITS
- Comprehensive Medical, Dental, and Prescription Drug Benefits
- Voluntary Vision Plan, Voluntary Group Cancer Insurance, Voluntary Hospital Gap Plan, Voluntary Pre-Paid Legal Services
LIFE INSURANCE BENEFITS
- City Provided Group Life Coverage and Optional Additional Life Insurance
PAID LEAVE BENEFITS
- Three Weeks Paid Vacation and Nine Paid City Holidays
- Three Weeks Paid Sick Leave and Bereavement Leave
- Military Leave and Administrative Absence with Pay
OTHER BENEFITS
- Deferred Compensation Program
- Flexible Spending Account Program
- College Tuition Reimbursement Program
- Employee Assistance Program
- Long Term Disability Insurance
All applications must be completed on-line at
http://www.plano.gov/Departments/HR/employment.htm
Further details of City of Plano benefits can be found at
http://www.plano.gov/Departments/HR/sum_benefits.htm
THE CITY OF PLANO IS AN EQUAL OPPORTUNITY EMPLOYER AND AN ADVOCATE FOR WORKFORCE DIVERSITY
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Posted: 01/16/08
Opened: 10/25/07
Closes: N/A
City of Wichita Falls
Public Safety Dispatcher - A5272F
Job Number: A5272F
Job Title: Public Safety Dispatcher - A5272F
Category: Police Department
Status: Open Until Filled
Starting Salary: $12.248/hour $25,475.84/annual
Description:
$12.248/hour $25,475.84/annual - The purpose of this position is to answer emergency multiple lines and radio channels, gather information, answer questions, and dispatch or transfer calls to the appropriate units, departments or agencies. This is accomplished by answering incoming calls, gathering information, entering information and caller comments, researching general information, checking for warrant status, stolen information or other, dispatching the calls, and sending and receiving teletypes. Additional duties include notifying other departments of received requests, and transferring calls to other dispatch agencies or departments.
Qualifications:
Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization. Work requires regular interaction involving exchange and receipt of information. Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. TCIC/NCIC Certification; Basic Telecommunicator/TCLEOSE Certification.
Special Requirements:
Employees of this class must possess a valid Texas Class C driver’s license and the ability to type at a rate of 23 words per minute, and pass other clerical battery tests.
City of Wichita Falls
www.cwftx.net
P.O. Box 1431
Wichita Falls, Texas 76307
Applications accepted Monday thru Friday 7:30 a.m. to 5:00 p.m.
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Posted: 01/04/08
Closes: N/A
Walker County
Public Safety Dispatcher
The Walker County Public Safety Communications Center is the central communications / public safety answering point for the City of Huntsville and County of Walker. We provide E911 and dispatch services for all public safety agencies in our jurisdiction except for the Sam Houston State University (SHSU) Police Department. The Communications Center is currently seeking telecommunicators/dispatchers. The Center has four Public Safety Telecommunicator positions available and a Communications Supervisor position. The starting salary for the Telecommunicator is $26,704 annually ($12.84 per hour).
Job Summary:
A highly technical position, assigned to answer 9-1-1 and other emergency and non-emergency call requests. Adequately record calls for service via Computer Aided Dispatch computer. Operate multi-agency radio equipment, control stressful situations in a calm, concise manner while performing multi-task duties.
Required Experience, Education, Certificates:
Position requires High School diploma or equivalent.
Valid driver’s license and social security card.
Must have extensive keyboarding and Windows computer skills and multi-tasking skills in order to keep up in a fast paced communications environment.
Must pass the background investigation including a criminal record check. Applicants must be willing and able to work ANY shift assignment, including 10 hour rotating shifts, holidays and weekends. Must be willing and able to work additional hours beyond assigned shifts, sometimes with little or no prior notice. Must have reliable transportation. No prior experience required.
Contact Director Les Metzler for further information regarding a position as a telecommunicator/dispatcher at
936-435-8001 or by email at lmetzler@co.walker.tx.us.
The Walker County Public Safety Communications Center is an E.O.E.
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Posted: 11/27/07
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City of Lancaster
Communications Technician / E911 Dispatcher
Responsibilities include the response to high volume emergency calls for fire, police, and medical assistance as well as the dispatch of these calls to public safety personnel.
Requirements:
Minimum age: 18 yrs. old, High School Diploma or GED and a combination of one year of clerical; computer operation; heavy telephone/public contact or related experience. Thirty (30) semester hours of college credit may substitute for one year of required experience. TLETS Operators Certification preferred but not required. Must have ability to type on a computer terminal at a speed of 35 wpm. Night, weekend, and holiday work required. Must be able to pass extensive background investigation, including drug screen.
SALARY RANGE: $31,029 - $44,406
HIRING RANGE: $31,029 - $34,374 DOQ
Application may be completed online at www.lancaster-tx.com
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Posted: 09/20/07
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City of Carrollton
Telecommunications Shift Supervisor – 4 Positions
Salary: $36,316 - $38,978
Carrollton, a suburb of Dallas, has expanded it’s Police/Fire Telecommunications Center and is seeking individuals to fill key supervisory positions. The center dispatches police, fire and EMS. The position supervises the daily operation of the Telecommunications center with direct supervision of dispatchers. Supervisor responsibilities include: training, discipline and preparing performance evaluations for assigned personnel, overseeing the use and operation of emergency communication systems equipment (such as radio, E911, and computer aided dispatch system), participating in special projects, and other tasks as assigned. This position requires the flexibility for shift work, including holidays, weekends and overtime as needed.
Minimum Qualifications:
- High School diploma or GED equivalency
- Minimum two years radio dispatch experience in a law enforcement communications center. Recent (within 5 years) experience and familiarity utilizing a CAD and E911 system preferred.
- EMD certification (NAED program preferred)
- Possess NCIC/NLETS certifications
- Possess, or obtain within six months of employment, TCIC/TLETS certifications
- Possess Basic Telecommunicator Certification/License
Candidates are required to undergo all pre-employment tests, a thorough background investigation, a panel interview, and a final interview with the Telecommunications Manager and Bureau Chief. Those selected as successful candidates will be offered conditional employment contingent on a polygraph, psychological screening and drug screen.
The City of Carrollton accepts applications on-line only. Resumes will not be accepted in lieu of an application. To submit an application and see a more detailed job description, please visit www.cityofcarrollton.com. Select “Jobs” at the bottom of the page, then select “Apply On Line” to view the Carrollton Career Center website.
Questions may be directed to Raney Tate, Telecommunications Center Manager at
raney.tate@cityofcarrollton.com.
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Posted: 09/20/07
Closes: N/A
City of Carrollton
Telecommunications Dispatcher
Job Title: Telecommunications Dispatcher
Department: Police
Reports To: Telecommunications Shift Supervisor
Salary Range: 31,720 – 34,045 annually, D.O.Q.
Closing: Open until filled
The City of Carrollton Telecommunications Division is an equal opportunity employer seeking individuals who have the ability to adapt to the constantly evolving demands associated with serving in the growing and diverse profession of Emergency Telecommunications. If you are one of those exceptional individuals who can meet our employment standards, we welcome the opportunity to offer you a challenging career.
This position is responsible for monitoring and dispatching emergency equipment and personnel utilizing computer aided dispatch and radio systems, process incoming emergency and non-emergency calls, provide pre-arrival instruction to medical emergency callers using certified standard protocols, and support field personnel utilizing other equipment and databases as required to complete job tasks. This position requires the ability to exercise sound judgment and remain calm in stressful situations while performing multiple tasks. Dispatchers work various stations on a rotating basis and may be required to provide training to new personnel.
Minimum Qualifications:
- High School diploma or GED equivalency
- Must have a reliable mode/source of transportation to report to designated location as scheduled or on short notice.
- Must be 18+ years of age
- Must submit to and pass all required pre-employment testing
- Must submit to and pass an intensive background investigation, including a personal history statement and criminal history search.
- Must submit to and pass a pre-employment psychological screening, polygraph test and drug screen.
Disqualifies:
- Any use of illegal or non-prescribed drugs, other than marijuana. Marijuana use may not have been within the last 24 months.
- Any criminal conviction above a class B misdemeanor OR of a class B misdemeanor within the past 10 years.
- Texas driver's license that is suspended, revoked or otherwise not valid.
- Any outstanding warrants.
The City of Carrollton accepts applications on-line only. Resumes will not be accepted in lieu of an application. Interested candidates may visit the City of Carrollton website (www.cityofcarrollton.com/jobs), and click on “Apply Online Here” to read a full job description and complete an application.
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Posted: 06/27/07
Closes: N/A
Harris County Sheriff’s Office
1200 Baker Street
Houston, Texas 77002
713-921-8891 (Recruiting)
713-921-8890 (Job Line)
Position: Communications Officer
Beginning Salary: $27,123 / $13.04 hr – Top Salary: $39, 956 / $19.21 hr
Benefits:
- Paid Vacation
- Entry Level – Accrues 3 hours per pay period
- Top Level – Accrues 7.5 hours per pay period
- Paid Holidays
- Ten (10) 8-hour Annual Holidays
- One (1) 8-hour Floating Holiday of employee’s choice
- Sick Time
- All levels – Accrues 3 hours per pay period
- 24 hours annually allowed for family sick time
- Retirement
- TCDRS
- 7% mandatory employee contribution
- 10.43% Harris County contribution
- 457 Deferred Compensation Program
- Savings Bonds Programs
- Insurance
- Aetna Open Access – full health, dental and vision coverage for
employee, 50% dependant coverage
- Life & Accidental Death
- Optional Term Life
- Long Term Disability
- Workers Compensation
- Incentive Pay
- Bilingual Pay (6 months service and must pass written/oral exam)
- Longevity Pay
- Education/Training Pay
- 60 semester hours college/Associates Degree - $110/mo
- Bachelors Degree - $265/mo
- Master/Doctorate Degree - $375
Qualifications:
- Must be at least 18 years of age
- Must be able to work shift work, including holidays
- High School Diploma or equivalent
- Must pass an extensive background investigation
- Must pass a physical and psychological exam. Costs are paid by the applicant
- Must pass skills and typing exams approved by the department
- Must be available for interview
- Must be available to participate in an on-site orientation prior to hiring
APPLICANTS MAY APPLY ON-LINE AT
www.hcso.hctx.net
For more information, please contact the Communications Division at 713-755-2697
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Posted: 10/12/06
Closes: N/A
City of Dallas
Police Radio Dispatcher (46522)
All Shifts in 24/7 Operation
Continuous Enrollment
Start at $31,077 annually
One year experience as police/fire radio emergency dispatcher, other emergency services dispatcher, 911/311 Call Taker, Dallas Police Reports Representative, or one year as a Dallas Police Officer will qualify. Must be available for nights, weekends and holidays. No felony convictions. Must pass intensive background investigation, polygraph, drug screening, and vision test. High School Graduate or GED.
To apply online for the above position visit our website at
http://www.dallascityhall.com/html/open_positions.html
Dallas City Hall – Civil Service Office
1500 Marilla, 1C South
Dallas, Texas 75201
For further information please contact…
Sergeant Brenda Simonton
Phone: 214-670-7889
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Posted: 06/30/06
Closes: N/A
Richardson Police Department
Apprentice Public Safety Telecommunicator
Salary: $2558 monthly
The City of Richardson,Texas Police Department has openings in the exciting career of public safety communications. This exciting profession provides personal gratification in helping others while enjoying a strong sense of accomplishment. Your workday will include: answering E9-1-1 and administrative telephone calls; providing pre-arrival medical instructions; processing requests for police, fire and medical services; dispatching public safety units; utilizing state of the art computer equipment for inputting and retrieving data from an assortment of databases; and maintaining vital public safety documentation and files.
We offer an extensive training program to our new hires:
- TCLEOSE Telecommunicator Operator Certification
- TCIC/NCIC Certification
- NAEMD Advanced Medical Priority Dispatch Certification
- Basic CPR Certification
Basic Job Qualifications:
- High school diploma or GED
- Type 35 wpm
- Multi-tasking skills
- Ability to communicate effectively in English (verbally and written)
- Hearing in normal range
- Available to work any 8 hour shift (includes weekends, days/nights, holidays)
Benefits:
- Tuition reimbursement
- Language proficiency pay
- TMRS retirement plan
- Deferred compensation (employee contribution only)
- Medical and Dental Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Longevity
- Wear jeans to work - uniform shirts provided
Education:
- High school diploma or G.E.D. certificate required. College degree (Bachelor or Associate) preferred.
Experience/Skills:
Must have at least 2 years of recent work history that includes keyboard experience with typewriter or computer, filing, indexing, extensive public contact in person and telephone. Bachelor or Associate degree, or one year of recent training with an accredited learning institution in computer operations and data entry, may be substituted for recent work history. Basic knowledge of computer operations required, stressing accuracy and speed. Must have abilities to: independently, make and carry out effective decisions; competently perform under stress when confronted with emergency and critical situations; perform a variety of tasks, often changing quickly from one task to another without loss of efficiency or composure. Must be able to work effectively without constant direct supervision. Must be able to work assigned shifts/days as required. UPON SUCCESSFUL COMPLETION OF APPRENTICESHIP, employee will be eligible for promotion to the position of Public Safety Telecommunicator II with salary growth range (monthly) $2704 - $3995.
Contact Brenda Moreland, Communications Manager at 972-744-4818 or e-mail Brenda.moreland@cor.gov for application information OR visit web site http://www.cor.net/PD/bureaus/Communications/CareerOpps.html
