Employment

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These postings are submitted by the hiring agency which are solely responsible for the content and conformance to all EEOC and hiring practices. If you are interested in any of the job postings listed here, use the contact information provided within the posting to apply or receive additional information.

Current jobs Openings

  • Job Summary:

    Under general administrative direction, is responsible for managing, supervising and directing the activities of the Public Safety Communications Center and personnel involved with the receiving and dispatching of Police and Fire, Emergency Medical Services, emergency and non-emergency calls, utility personnel and other related City personnel; and, the dispatching of 911 generated Fire and EMS calls in Kerr County. Manages functions of police wireless communications system to include inventory controls, grant applications, maintenance and contracting of repairs of communications equipment and system development.

Principle Duties and Responsibilities:

This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.
  1. Manage and supervise the Public Safety Communications Center of the City of Kerrville Police Department. Coordinate the update of Public Safety Answering Point (“PSAP”) equipment with Kerr 911 director.
  2. Plan, direct and coordinate the activities of the Public Safety Communication Center including work schedules, duty assignments and certification.
  3. Hire, train, supervise, and discipline assigned staff.
  4. Supervise, review, and make recommendations concerning the work of subordinate personnel and direct and evaluate their performance.
  5. Assist in the development and maintenance of the Public Safety Communication Center Operations Manual and other policies and procedures.
  6. Make scheduled checks of equipment to include emergency equipment and schedule any needed repairs.
  7. Operate telecommunications equipment, including radios and TLETS/NLETS equipment when necessary.
  8. Assist the Chief of Police and the Captain of Support Services Division with budget preparation.
  9. Provide strategic planning to determine the appropriate staffing levels of the Public Safety Communications Center.
  10. Maintain files on stolen property, wanted persons, runaways and other files as required by Texas Law Enforcement Telecommunications Systems regulations.
  11. Provide the Department with evaluations of communications related software, contact vendors and provide strategic planning for their acquisition.
  12. Manage the police wireless communications system to include inventory management, maintenance, repairs and system development.
  13. Write grant applications as applicable to the development of the Public Safety Communications Center and the police wireless communications system.
  14. Perform other duties as may be assigned.

Physical and Environmental Conditions:

Duties are generally performed in an office setting. Some light work requiring occasional lifting objects up to 20 pounds to move objects. Must be able to sit for long periods of time. Work may also require stooping, kneeling, crouching, bending, standing, walking, pushing, and pulling. The City of Kerrville is an Equal Opportunity Employer of Qualified Individuals. A City of Kerrville application is required. Resumes are considered additional information, and accepted with a completed City application. Applications may be downloaded from the City of Kerrville website www.kerrvilletx.gov, Employment Opportunities, or obtained at Kerrville City Hall.

Education, Certification and Experience Required:

  • Possession of a High School diploma or equivalent.
  • Possession of a valid Texas Class C Driver’s License.
  • Possession of an Advanced Telecommunications Operator Certification.
  • One year of supervisory experience with five years of experience as a public safety telecommunications operator. Two years’ experience as a public safety telecommunications supervisor section is preferred.

Required Knowledge, Skills and Abilities:

  • Knowledge of and experience with telecommunications systems.
  • Knowledge of and experience with Microsoft Word, MS Office and Excel, Records Management System program and Computer Aided Dispatch program.
  • Knowledge of and ability to effectively participate in the Budget planning process.
  • Knowledge of and ability to effectively participate in the Strategic Planning process in support of a Service Delivery plan.
  • Proficiency in use of computer keyboard and telecommunications system.
  • Good organizational and time management skills.
  • Good interpersonal skills.
  • Good supervisory skills.
  • Ability to understand the grant application process and drafting grant applications.
  • Ability to understand the police wireless communications systems to include Land Mobile Radio and Data Communications.
  • Ability to effectively train and supervise assigned personnel.
  • Ability to work calmly and effectively while in stressful situations and/or under stress.
  • Ability to maintain regular and predictable attendance.

Machines, Tools, Equipment and Work Aids:

  • Computer and related software, OMNIX/TLETS computer, radio equipment, telephone, fax machine, copier and printer.
  • Open Until Filled
  • $3,956 month
  • Excellent Benefits
  • Human Resources
  • 701 Main Street
  • Kerrville, TX 78028
  • Phone 830-258-1505
  • Fax 830-792-8346
  • jobs@kerrvilletx.gov
  • www.kerrvilletx.gov

The City of Kerrville is an Equal Opportunity Employer of Qualified Individuals. A City of Kerrville application is required. Resumes are considered additional information, and accepted with a completed City application. Applications may be downloaded from the City of Kerrville website www.kerrvilletx.gov, Employment Opportunities, or obtained at Kerrville City Hall.

  • FLSA Status: Non-Exempt
  • Posted: 2017-02-14

This mid-level position utilizes GIS mapping technology to collect, develop and manipulate data to produce desired data layers, reports, maps, and/or graphs related to E911 services provided by Smith County 9-1-1 District

Required Education and Experience:

Graduate from an accredited college or four years’ experience in GIS, or an equivalent combination of education of education and experience. Have knowledge of GIS function and capabilities and have an understanding of how GIS technology can be applied in 9-1-1.

Successful work experience as an Operations Manager or Senior Operations Supervisor of a public safety communications center, preferably multi-jurisdictional, serving Law Enforcement and Fire/Emergency Medical Services with a combined population of 200,000 or greater.

Essential Job Functions:

  • Takes a lead role in development, maintenance and accuracy of the County Wide base map and associated layers.
  • Recommends new approaches, policies and procedures to effect continual improvements in efficiency and services as it pertains to the GIS program
  • Responsible for creating, maintaining and accuracy of 9-1-1 required GIS Data Layers and ensuring they meet NENA and other standards
  • Interact with various regulatory and governmental agencies concerning GIS and Next Generation 9-1-1 development activities and standards
  • Responsible for developing and maintain ESN’s (Emergency Service Numbers) and the Master Street Address Guide (MSAG)
  • Works with Wireless and VoIP companies to ensure correct routing of 9-1-1 calls and database development
  • Takes lead role in developing and maintains procedures for assignment of new addresses in Smith County and assisting others cities
  • Works and communicates effectively with the Smith County GIS Consortium, Emergency Service Providers and other City/County agencies
  • Works with IT Administrator on issues relating to GIS

Special Requirement: ArcGIS is required Ability to communicate successfully verbally and in writing Proficient in Microsoft Office Professional

Physical Demands:

  • The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Frequently walks, uses hand to finger, handle, or feel objects, tools, or controls; reaches with hand and arms, climbs or balances; and stoops, crouches and kneels.
  • Occasionally lifts and/or moves objects up to 50 pounds
  • Specific vision abilities include close, color, peripheral and the ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities may be considered.

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